Términos del servicio

Terms of Service

Welcome to Vellumwood. By accessing our website and placing an order, you agree to these Terms of Service. Please read them carefully.

Our products

We do our best to display our products, colors and details as accurately as possible. Slight variations in color may occur depending on your screen. Prices are shown in the store's displayed currency and may change at any time without notice.

Orders

When you place an order you make an offer to buy. We may accept or, in rare cases (for example suspected fraud or pricing errors), decline or cancel an order. If we cancel an order you've paid for, we'll refund you in full.

Payment

Payment is taken securely at checkout through our payment providers. Your order is confirmed once payment is successfully processed.

Shipping & returns

Delivery is covered by our Shipping Policy and returns by our Refund & Return Policy, which form part of these Terms.

Acceptable use

You agree not to misuse our website, attempt to disrupt it, or use it for any unlawful purpose.

Intellectual property

All content on this site — including text, images, logos and design — belongs to Vellumwood or its licensors and may not be copied or used without permission.

Limitation of liability

To the maximum extent permitted by law, Vellumwood is not liable for any indirect or consequential loss arising from the use of our products or website. Nothing in these Terms limits your statutory consumer rights.

Changes

We may update these Terms from time to time. The version published on this page applies to your order.

Contact

Questions? Email hello@vellumwood.com.